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HardInvolvedField service & tradesUSCanada
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Replace ServiceTitan

www.servicetitan.com

ServiceTitan is the enterprise tier missing from the field-service group above: the platform most home-services contractors graduate to once they outgrow WorkPal- or Commusoft-sized tools. Pricing isn't published, but user-reported figures put it at $245–500/technician/month (Starter to The Works), so a 20-technician shop pays roughly €72,000/year in software fees alone, plus €5,000–46,000 in implementation and Pro add-ons (Marketing Pro, Fleet Pro, Phones Pro). Review volume is large across G2 (353), Capterra (325), and Trustpilot (378), and while headline scores sit around 4.3–4.5/5, Trustpilot shows 18% one-star reviews versus 2% on G2: a strong polarization signal. Recurring complaints center on 12-month+ contracts with early-termination penalties, data that is 'extremely difficult' to export on exit, inconsistent customer support, and a 12–16 week implementation dominated by pricebook setup.

Job scheduling & dispatch boardTechnician mobile app with GPSCRM & marketing automation (Pro add-on)Pricebook & flat-rate pricing engineInvoicing, financing & online paymentsFleet tracking & inventory (Pro add-ons)

The core job/CRM/invoicing workflow is a rebuild candidate at any size; the GPS fleet and Pro add-on modules only pay back for larger multi-crew operations.

Reserve a founding seatInterested as a late joiner
Cost to develop
Estimated build
€62,000
Per founder (≈5 cohort)
~€12,400
split across the founding cohort
You pay now, per year
€72,000
≈ €300/user · ~20 users
5-year ROI
Stay on the SaaS
€360,000
Switch to us
€24,900
€72,000
€14,900
Yr 1
€144,000
€17,400
Yr 2
€216,000
€19,900
Yr 3
€288,000
€22,400
Yr 4
€360,000
€24,900
Yr 5

Cumulatively cheaper from year 1 onward.

Reserve a founding seatInterested as a late joiner
Savings calculator

See what you'd actually save over 5 years

Show values in
Tool to replace
ServiceTitan
20
€300

What if…

€72,000/yr€2,500/yrafter year 1
Year 1: you save €57,100Payback: month 35-year saving: ~€335,000
Stay on SaaS
Your own system
Cumulative cost
€72,000
€14,900
Yr 1
€144,000
€17,400
Yr 2
€216,000
€19,900
Yr 3
€288,000
€22,400
Yr 4
€360,000
€24,900
Yr 5

Assumes 1/5 share of the build, €2,500/yr flat run fee. SaaS list price held flat (conservative: most vendors raise 5–15%/yr).

Get this as a cohort proposal
How we work together

Three steps, no surprises

01

We scope what you use

We map the features your team actually relies on, not the whole bloated product.

02

We build & you co-fund

Senior engineers rebuild it AI-fast. Founders share the cost and shape the first release.

03

We launch & run it

We host and run it for you for a low fixed annual fee, with our support behind it.

Ownership model

What is actually yours

What is yours

  • Your data, fully exportable
    Download everything, anytime. No vendor holds your history hostage.
  • A licence that outlives us
    Your contract includes a source-code escrow clause: the code is deposited with an independent escrow agent before go-live, so your access is contractually protected even if Rollout IT ever stops trading.
  • Your own isolated instance
    Separate servers, separate database, separate backups. Not shared infrastructure.

How the model stays fair

  • Platform IP stays with Rollout IT
    That is what keeps your build cost low and improvements flowing. You are not buying the source code, and you do not need to.
  • No per-seat. Price fixed for 10 years.
    Add your whole team for free. Your fee is locked from day one, no annual hikes.
  • We build it and run it
    Security patches, uptime, scaling: all covered by the flat annual fee. No developer retainer needed on your side.

What you keep from ServiceTitan

The features your team actually uses, scoped with you before the build, on infrastructure your team controls.

  • Job scheduling & dispatch board
  • Technician mobile app with GPS
  • CRM & marketing automation (Pro add-on)
  • Pricebook & flat-rate pricing engine
  • Invoicing, financing & online payments
  • Fleet tracking & inventory (Pro add-ons)

What we fix

The pain points that come with renting per-seat SaaS, gone on day one.

  • Per-seat pricing abolished: one flat annual fee, whole team included.
  • Annual price hikes eliminated: your fee is fixed for 10 years from day one.
  • Data no longer locked in, fully exportable anytime, no export fees.
  • Vendor dependency removed: your access is contractually protected, even if we stop trading.
  • Roadmap influence added: founding members shape the initial feature set.
Get involved

Pick your path

~€12,400per founder to start (≈5-founder cohort), then ~€2,500/yr
  • A fixed annual fee, with no more growing per-user licensing
  • Influence over the first feature set
  • Revenue share (5%) from late joiners until you recover half your spend
  • Zero-risk to apply, and we follow up within 48 hours
Reserve a founding seat

More field service & trades tools to compare

Not ready to commit?

Drop your work email and we'll let you know the moment a cohort starts forming or this build is ready to join.